By Jim Utter
Director of Journalism
Two leading companies that provide customer service benefits in the car wash industry have partnered in the creation of a new mobile app that promotes ease-of-use.
The new app is the result of a partnership between CryptoPay, which provides point-of-sale solutions for unattended carwash systems, and coinless, an EverWash company whose service allows customers to pay through their smartphones.
The new app and loyalty program integration is designed specifically for in-bay automatic and self-serve carwashes and offers operators a streamlined solution to enhance customer service, increase revenue and drive loyalty through mobile technology.
With Coinless, consumers can pay for their washes, activate services and manage loyalty rewards – all through one simple mobile app.
“By integrating with Coinless, CryptoPay users now have access to a complete mobile payment and loyalty solution that simplifies operations and creates a better customer experience,” said Scott Caplan, CEO of EverWash.
“We’re excited to help operators drive repeat business, boost customer engagement and increase profitability through this collaboration.”
What the new partnership offers:
- Mobile Payments: Consumers can use the Coinless app to pay for washes and activate services with a few taps on their smartphone.
- Loyalty Programs: Coinless enables operators to create custom loyalty programs that reward repeat business with points, discounts and promotions.
- Easy Integration: CryptoPay users can opt into the Coinless functionality via their dashboard, making setup quick and easy.
CryptoPay customers can sign up for this app functionality directly from their existing CryptoPay Dashboard, without requiring new hardware or complex installations.
“CryptoPay remains committed to offering our carwash operators value and options to enhance their payment system,” said Dave Richards, vice president of CryptoPay.
“Our existing partnership with the EverWash membership program has been a great enhancement to the CryptoPay system, and we look forward to continuing that partnership with this exciting addition of Coinless Mobile to the suite of features available with CryptoPay.”
By empowering in-bay automatic and self-serve operators with mobile capabilities, the new partnership aims to deliver simpler customer experiences while increasing business efficiency and recurring revenue.
CryptoPay will showcase live demonstrations of the new mobile app at next week’s Southwest Car Wash Association Convention & EXPO in Fort Worth, Texas.
The three-day event begins next Wednesday, and the demos can be seen in Booth 1225.
