By Jim Utter
Director of Journalism
Public television viewers will soon have an opportunity to get an up-close look at the inner workings of express tunnel car wash business with an in-depth examination of Texas-based Smitty’s Car Wash.
Smitty’s will be the subject of a feature by the show, “Empowered with Meg Ryan,” an award-winning Public Television informational mini-documentary series program that highlights organizations making a positive impact and providing pathways to greater well-being.
The upcoming segment offers a unique perspective on how modern businesses are redefining everyday services, making them more convenient, efficient, and environmentally conscious for millions of Americans.
The program, set to film next month, will feature will unveil the meticulous design and technological prowess behind the contemporary express tunnel car wash.
Far beyond a simple cleaning, the segment will reveal how companies like Smitty’s are transforming car care through advanced automated systems, a conveyor-style belt rather than traditional chains, and a commitment to customer satisfaction.
“At Smitty’s Car Wash, we believe that excellence in service starts with innovation and people,” Ken Sampson, President of Smitty’s Car Wash, said in a statement.
“We’re honored to be featured on ‘Empowered with Meg Ryan’ and excited to share how we’re redefining the car wash experience – through cutting-edge technology, eco-conscious practices, and a deep commitment to growing future leaders.
“It’s more than just a car wash; it’s a smarter, cleaner, and more connected way to care for your vehicle and community.”
The focus on Smitty’s aims to inform viewers about recent advancements within the car wash industry, particularly the rise of the express tunnel model. The segment will illuminate how Smitty’s prioritizes sustainable practices, such as water reclamation systems and the use of biodegradable soaps, which significantly reduce environmental impact compared to home washing.
It will also touch upon the company’s approach to employee development, viewing itself as a management training organization disguised as a car wash. This dual focus helps foster a customer-centric environment, providing fast, friendly, and high-quality service.
Viewers will learn about the car wash’s automated systems and the benefits of unlimited wash memberships. The segment is slated to appeal to busy professionals, families, and eco-conscious consumers who value efficiency, quality, and responsible business practices in their daily lives.
Smitty’s Car Wash, owned by the High Roller Group, has about 20 locations across Texas, Montana, Illinois and California.
